Privacy Policy.

1. About KKEYDOS

Kkeydos Info Tech Pvt Ltd is a software development and technology services company providing services including:

• Web development
• Mobile application development
• SaaS development
• AI and machine learning solutions
• CRM and ERP development
• E-commerce development
• API development and integrations
• UI/UX design
• Cloud and technology solutions
• Software consulting
• Automation and digital transformation services

2. Information We Collect

Depending on how you interact with KKEYDOS, we may collect the following information.

2.1 Information You Provide Directly

When you submit an enquiry, contact us, request a quotation, or communicate with us, we may collect:

• Full name
• Company name
• Job title or designation
• Email address
• Phone number
• Country and location
• Project requirements
• Budget information
• Business requirements
• Messages and communications
• Information included in uploaded documents or files
• Other information you voluntarily provide

We collect only information reasonably necessary for the relevant purpose.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate geographic location
• Pages visited
• Time spent on pages
• Referring website
• Website interaction information
• Date and time of access
• Diagnostic and performance information

This information may be collected through server logs, analytics tools, cookies, and similar technologies.

4. Cookies and Similar Technologies

KKEYDOS may use cookies and similar technologies to:

• Operate and secure the website
• Remember user preferences
• Understand website usage
• Measure website performance
• Improve user experience
• Analyse traffic
• Support marketing and advertising activities, where applicable

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required by applicable law, KKEYDOS will obtain appropriate consent before using non-essential cookies or similar technologies.

5. How We Use Personal Information

Service Enquiries

• Respond to enquiries
• Understand project requirements
• Prepare quotations and proposals
• Schedule meetings
• Communicate with prospective clients

Service Delivery

• Provide contracted services
• Communicate with clients
• Manage projects
• Provide technical support
• Process payments
• Maintain business records

Website Improvement

• Analyse website traffic
• Improve website performance
• Understand user behaviour
• Improve our services and content
• Detect technical problems

Marketing

Where permitted by applicable law, we may use contact information to send service information, company updates, product announcements, technology insights, events, webinars, and marketing communications.

You may opt out of marketing communications at any time.

6. Legal Basis for Processing

Depending on the circumstances, KKEYDOS may process personal information based on:

• Your consent
• Your request for services or information
• Performance of a contract or steps taken before entering into a contract
• Compliance with applicable legal obligations
• Legitimate business purposes permitted under applicable law
• Other lawful grounds available under applicable law

Where consent is the basis for processing, you may withdraw consent subject to applicable legal requirements and limitations.

India's DPDP framework provides for clear, informed consent and the ability to withdraw consent where consent is the basis for processing.

7. Information Sharing and Disclosure

KKEYDOS does not sell your personal information.

We may share information where reasonably necessary with:

Service Providers

Trusted third-party providers that help us operate our business, including providers of:

• Hosting and cloud infrastructure
• Email and analytics
• CRM and payment processing
• Communication and security
• Customer support and marketing
• Software development infrastructure

Professional Advisors

Information may be shared with lawyers, accountants, auditors, consultants, and insurance providers where reasonably necessary.

Legal and Regulatory Requirements

We may disclose information where required to:

• Comply with applicable law
• Respond to lawful government requests
• Enforce agreements
• Protect our rights
• Prevent fraud or abuse
• Protect the safety and security of our systems, users, employees, or others

8. Third-Party Services

Our website and services may use or integrate with third-party platforms. These may include, depending on the service:

• Google services, Google Analytics, and Google Cloud
• Microsoft services and AWS
• OpenAI and Anthropic
• Payment gateways
• CRM platforms
• Email and communication platforms
• Social media platforms
• Other APIs and SaaS services

Third-party providers may independently process information in accordance with their own privacy policies. KKEYDOS does not control the privacy practices of third-party providers.

9. International Data Transfers

Because KKEYDOS works with clients and technology providers internationally, personal information may be processed or stored in countries other than the country in which you are located. Where personal information is transferred internationally, KKEYDOS will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual or technical safeguards.

10. Client and Project Data

When KKEYDOS provides software development services, clients may provide business or personal information for the purpose of developing, testing, hosting, integrating, or maintaining software.

Where KKEYDOS processes such information on behalf of a client:

• The client may determine the purpose and nature of the processing.
• KKEYDOS will process the information as reasonably necessary to provide the contracted services.
• KKEYDOS will use reasonable security measures appropriate to the nature of the information and services.
• The client remains responsible for ensuring that it has the necessary rights and permissions to provide the data.

Additional data-processing or confidentiality agreements may apply to specific projects.

11. Data Retention

KKEYDOS retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

Retention periods may depend on:

• The purpose for which the information was collected
• The nature of our relationship with you
• Contractual requirements
• Legal and regulatory obligations
• Accounting and tax requirements
• Dispute resolution
• Security and fraud prevention requirements

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal obligations.

12. Data Security

KKEYDOS uses reasonable technical and organisational measures designed to protect personal information against:

• Unauthorized access or disclosure
• Loss or misuse
• Alteration or destruction
• Other reasonably foreseeable security risks

Security measures may include access controls, authentication mechanisms, encryption where appropriate, secure hosting, monitoring, backups, and internal security procedures.

However, no internet-based system can be guaranteed to be completely secure.

13. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Request information about the personal data we process
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request information regarding processing activities
• Raise a grievance regarding the processing of your personal information
• Exercise other rights available under applicable law

Requests may be subject to verification and applicable legal limitations.

The DPDP Act provides mechanisms relating to consent withdrawal and rights of individuals in relation to their personal data.

14. How to Exercise Your Rights

To make a privacy-related request, please contact us using the details provided below.

Please include:

• Your full name
• Email address used to interact with KKEYDOS
• Nature of your request
• Relevant details that help us identify the information involved

We may request additional information where reasonably necessary to verify your identity and protect against unauthorized requests.

We will respond to valid requests within the period required by applicable law.

15. Children's Privacy

Our website and services are primarily intended for businesses, professionals, and individuals who are legally able to engage with our services. KKEYDOS does not knowingly seek to collect personal information from children except where permitted and appropriately authorized under applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

16. Business Communications

When you provide your contact information to KKEYDOS, we may contact you regarding:

• Your enquiry
• Requested services
• Project discussions and proposals
• Meetings
• Support requests
• Account or contractual matters

Where permitted, we may also send marketing communications. You can unsubscribe from marketing communications by using the unsubscribe option provided in the communication or by contacting us.

17. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. These websites operate independently from KKEYDOS and may have their own privacy policies.

KKEYDOS is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

18. Social Media

KKEYDOS may maintain profiles or pages on third-party social media platforms. Interactions with our social media profiles may be processed by the respective platform according to its own privacy policy and terms. KKEYDOS does not control how those platforms process personal information.

19. Changes to This Privacy Policy

KKEYDOS may update this Privacy Policy from time to time to reflect:

• Changes in our services
• Changes in technology
• Changes in business practices
• Changes in applicable laws or regulations
• Changes in privacy and security practices

The updated version will be published on this page with a revised Last Updated date. We encourage you to periodically review this Privacy Policy.

20. Grievance and Privacy Contact

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us.

21. Governing Law

This Privacy Policy shall be governed by the applicable laws of India. Any disputes relating to this Privacy Policy shall be subject to the applicable jurisdiction specified in the KKEYDOS Terms & Conditions, subject to mandatory rights and remedies available under applicable law.

22. Consent

By using the KKEYDOS website or voluntarily providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

Where consent is legally required for a particular processing activity, KKEYDOS will seek the appropriate consent before carrying out such processing.

© KKEYDOS. All Rights Reserved.